Families Canada

Select the Use button to add a tag to the body of your email. You may also use tags in the subject of your email by copying and pasting them directly in.

{FIRST_NAME}	Adds the recipients First Name.	Use
{LAST_NAME}	Adds the recipients Last Name.	Use
{COMPANY_NAME}	Adds the Company Name.	Use
{PORTAL_NAME}	Adds the application portals name.	Use
{MEMBER_NAME}	Adds the Recipients Membership name.	Use
{SIGNATURE_OPT_IN}	Adds the Opt-in link.	Use
{SIGNATURE_OPT_OUT}	Add the opt-out link.	Use
%signature%	Adds your preferred signature block.	Use
{Event_Start_Date}	Adds the Event's Start Date.(Events Only)	Use
{Event_End_Date}	Adds the Event's End Date.(Events Only)	Use
{Event_Name}	Adds the Event's Name.(Events Only)	Use
{Event_Description}	Adds the Event's Description.(Events Only)	Use
{Online_Training_Description}	Adds the Online Training Description.(Online Training Only)	Use
{Event_Specific_Dates}	Adds the Event's specific dates.(Events Only)	Use
{member_number}	Adds the Membership Number.	Use
{MemberSince}	Adds the Member Since Date.	Use
{CONTACTEMAIL}	Adds the Contact's Email Address.	Use
{EVENT_CREDITS}	Adds the Event's Credits.(Events Only)	Use
{EVENT_CREDITS}	Adds the Event's Credits.(Events Only)	Use
{CERTIFICATE_NUMBER}	Adds the Contact's Certificate Number	Use
{EVENTLOCATION}	Adds the Event's Location.	Use
{TOTALEVENTCREDITS}	The total number of credits that the contact has earned through the event tickets and workshops.	Use
{ASAPPEARSONBADGE}	Display the text of as appears field in the event setup.	Use
{contact_organization}	Displays the organization name of the contact.	Use
{RENEWALDATE}	Adds the Member Renewal Date in (yyyy-mm-dd).	Use
{MEMBERSHIP_YEAR}	Adds the Member's Membership Year	Use
{RENEWALDATE_MM-DD-YYYY}	Adds the Member Renewal Date in (mm-dd-yyyy).	Use
{LMS_CREDIT}	The number of credits the LMS course is worth for Continuing Education	Use
{COLLECTION_PERIOD_END-DATE_YYYY_MM_DD}	The end date of the CE collection period end date	Use
{LMS_COURSE_COMPLETION_DATE}	The completion date of the LMS course	Use
{INCEPTION_DATE}	Adds the Member Inception Date in (yyyy-mm-dd).	Use
{EVENT_END-DATE_MONTH_YYYY}	Adds Event End Date in Full Month Name and Year Format.(Events Only)	Use
{EVENT_END-DATE_MONTH_YYYY_ADD3}	Adds Event End Date in Full Month Name and Year Format Plus 3 Years.(Events Only)	Use

There are a few reasons you could be having difficulty logging into your account. This article outlines items you should review to make sure you can have access the member portal.

Have you tried resetting your password by clicking "Forget password"? Please note it can take up to 10 minutes for the reset password email to be delivered to your inbox (if it does not appear in your inbox, please check your spam folder)

IMPORTANT NOTE: All members should contact their organization administrators if they are having difficulty logging into your member portal.

1. Update Browser

Newer browsers use current versions of the security protocol to keep your personal information safe. If you are using an older browser that is missing those critical security features, you will be unable to access the Member Portal. You might see one of the following messages when attempting to log on:

Page Can’t Be Displayed
Cannot Establish a Secure Connection
Page Not Available

When you upgrade your browser, the issue will automatically be resolved.

Select the appropriate link below for instructions to update your preferred web browser.

Look for the option to “Download” or “Update” your browser:

Chrome

DOWNLOAD/UPDATE HERE!

Firefox

DOWNLOAD/UPDATE HERE!

Mircosoft Edge

DOWNLOAD/UPDATE HERE!

Safari

DOWNLOAD/UPDATE HERE!

Update your operating system to the latest version:

2. Cookies

When you first login you receive the notice below. If you do not have the cookies enabled on your browser, you will not be able to login to the member portal. Please ensure your cookies are enabled in your browser settings.

Notice

This website or its third-party tools uses cookies, which are necessary to its functionality.

By closing this banner, scrolling this page, clicking a link, or continuing to browse, you agree to the use of cookies.

3. VPN's and Firewalls

If your company uses a VPN, please ensure that it is off to access the member portal. Also, your organization could have high-security firewalls. You may need to whitelist the member portal domain to be able to have access to the site.

4. No Access

If your membership has lapsed, your login access may be revoked. Please contact the organization administrator for assistance.

Member Login

Become a Member

Become a Member

Chrome

Firefox

Mircosoft Edge

Safari

Notice:

Remarquer:

Member Login

Become a Member

Become a Member